Over 10 years we help companies reach their financial and branding goals. Engitech is a values-driven technology agency dedicated.

Gallery

Contacts

411 University St, Seattle, USA

engitech@oceanthemes.net

+1 -800-456-478-23

Facebook-f Pinterest-p Instagram
// FREQUENTLY ASKED QUESTIONS

Questions & Answers About Our Technical Services

Direct answers regarding our scoping process, development stack, cloud infrastructure, intellectual property ownership, and ongoing maintenance. No sales fluff.

// 01. SCOPING & PROCESS

Scoping & Working With Us

How we assess technical needs, evaluate project feasibility, and collaborate without high-pressure sales calls.

No. We don’t employ aggressive sales representatives or require booking exploratory calls just to get a ballpark figure. When you submit our Service Request form, an experienced solutions engineer analyzes your requirements and replies within one business day with an honest assessment, preliminary scope breakdown, estimated timeline, and clarifying questions.

If both sides agree there is a strong technical and strategic fit, we schedule a focused discovery discussion. If not, we will tell you that directly.

Our workflow follows three sequential, transparent steps:

  1. We review your request: A lead technical architect examines your technology stack, infrastructure requirements, and business objectives.
  2. We reply with scope and questions — within one business day: You receive an honest technical assessment outlining proposed milestones, initial architecture recommendations, and any key scoping questions.
  3. If it’s a fit, we schedule a call: No awkward sales pitches. We jump on a focused technical kickoff session only when there is mutual agreement on scope, timeline, and goals.

The more specific you are, the faster we can scope your build accurately. Helpful details include:

  • Your current platform or CMS (WordPress, Laravel, Shopify, custom PHP, or building from scratch).
  • Links to your existing website, staging environment, or design files (Figma, Adobe XD).
  • Specific business workflows or technical pain points you need resolved.
  • Third-party integrations needed (Stripe, HubSpot, Salesforce, ERPs, shipping carriers, custom APIs).
  • Your target launch date and approximate budget range.

Yes. We frequently operate as a specialized extension of internal teams. Whether you need senior engineers to handle complex cloud migrations on AWS, custom Laravel microservices, or headless WooCommerce optimization while your staff manages daily operations, we integrate smoothly into your Git repositories, CI/CD pipelines, staging environments, and Slack/Jira workflows.

// 02. ENGINEERING & STACK

Web Development, eCommerce & Stack

Our engineering standards, modern development frameworks, performance optimization, and SEO preservation.

We build production-grade software using battle-tested, modern technologies tailored to your exact scalability needs:

  • Web Applications & Backend: Laravel, modern PHP (8.2+), Node.js, RESTful & GraphQL APIs, Python.
  • Content Management Systems: Custom WordPress development (custom Gutenberg blocks, lightweight theme architectures, headless setups, zero bloated page-builder dependencies).
  • eCommerce Solutions: WooCommerce, Shopify, and custom transactional carts with Stripe, PayPal, Authorize.net, and multi-currency routing.
  • Frontend & UI: Clean semantic HTML5, modern CSS3, vanilla JavaScript, Tailwind CSS, Vue.js, and React.
  • Databases: MySQL, MariaDB, PostgreSQL, Redis, and MongoDB.

100% Yes. Upon full payment of all project invoices, you receive complete ownership, title, and intellectual property rights to all custom-written code, bespoke templates, database schemas, and digital assets created specifically for your company.

We provide clean repository transfers directly to your company’s private GitHub, GitLab, or Bitbucket accounts. Underlying open-source frameworks (such as WordPress or Laravel) remain governed by their standard open-source licenses (GPL/MIT).

Speed is not an afterthought; it is built into our engineering methodology. We avoid bloated multi-purpose themes and unnecessary third-party plugins. Instead, we implement:

  • Clean, minified semantic code and critical CSS rendering.
  • Next-gen WebP/AVIF image compression with responsive srcset attributes.
  • Server-level object caching via Redis or Memcached and OPcache optimization.
  • Global edge caching and CDN distribution via Cloudflare.
  • Optimized database queries and deferred JavaScript execution.

Our builds consistently achieve 90+ scores on Google PageSpeed Insights and pass all Core Web Vitals metrics.

Yes. Search equity preservation is a mandatory component of our cutover protocol. Before launch, we perform a comprehensive crawl of your indexed site, formulate complete 1-to-1 301 redirection maps, preserve metadata and canonical tags, retain existing URL permalink structures wherever practical, and immediately submit updated XML sitemaps to Google Search Console upon cutover to prevent any drop in organic traffic.

// 03. CLOUD, INFRASTRUCTURE & SLA

Cloud Solutions, Security & Maintenance

Server architecture, proactive updates, backup redundancy, security audits, and post-launch warranties.

We design, provision, migrate, and maintain cloud environments across all major providers:

  • Amazon Web Services (AWS): EC2, RDS, S3, CloudFront, Elastic Beanstalk, Route 53, and Lambda serverless functions.
  • Google Cloud Platform (GCP) & DigitalOcean: Cloud Run, Compute Engine, managed databases, Kubernetes, and optimized droplets.
  • Managed Linux Servers & cPanel: Ubuntu, Debian, AlmaLinux, Nginx, Apache, LiteSpeed, and server hardening.

We configure environments directly in your company’s cloud accounts so you retain complete control over your hosting assets.

Our maintenance plans provide proactive defense rather than reactive scrambling when systems break:

  • Continuous 24/7 uptime, SSL, and server health monitoring.
  • Core, framework, and plugin security patches tested in staging before production rollout.
  • Daily offsite encrypted cloud backups with verified one-click disaster recovery.
  • Proactive malware scanning, Web Application Firewall (WAF) configuration, and DDoS mitigation.
  • Emergency bug-fix engineering for unexpected checkout errors, broken forms, or database slowdowns.
  • Monthly performance, security, and traffic reporting.

We stand behind our code with an inclusive 30-day post-launch bug warranty on all custom builds. If any functional defect, layout glitch, or code error deviating from the approved scope is discovered within thirty calendar days of launch, our engineers fix it immediately at zero additional cost.

For clients on our active Managed Maintenance contracts, critical downtime triggers automated emergency alerts to our on-call engineering team. We prioritize emergency downtime tickets with target response times within 1 to 2 hours on business days, with immediate containment and restoration protocols initiated.

// 04. PRICING, BILLING & INTEGRATIONS

Pricing, Billing & System Integrations

Predictable milestone payments, third-party ERP/CRM connections, and handling scope revisions.

We believe in transparent, predictable milestone billing with zero hidden charges:

  • Fixed-Price Projects: For defined project builds, we provide an all-inclusive fixed quote broken down into clear deliverables. Payments are milestone-based (typically an initial deposit upon kickoff, progress payments tied to verified staging deliverables, and final balance payment prior to production deployment).
  • Managed Retainers: Ongoing maintenance, infrastructure management, and dedicated engineering retainers are billed on predictable monthly cycles with no long-term lock-in.

Yes. Enterprise system integration is one of our primary core services. We build two-way automated data pipelines connecting your website or eCommerce store with platforms like HubSpot, Salesforce, Zoho CRM, SAP, NetSuite, Odoo, QuickBooks, and proprietary internal databases—eliminating manual data entry, syncing inventory in real time, and automating customer onboarding.

We utilize an agile, communicative approach. If you discover new feature needs or want to adjust specifications during the build, we evaluate the technical impact, issue a transparent written Change Order with adjusted timeline and fee estimates, and proceed only once you approve—ensuring zero surprise billing at project completion.

// READY TO GET SCOPED?

Still Have Questions or Ready to Build?

Send us your project details. We review every submission and reply within one business day with scope, questions, and honest advice. No sales call required to get an answer.

Send Service Request